Technical Support

At Netcore Solution, we’re committed to providing dedicated technical support for all MikroTik-related inquiries — both pre-sale and post-sale.

How It Works

  1. Issue Assessment Call (Free – 15 Minutes)
    We’ll schedule an initial discovery call to understand your technical challenge and gather the required details.
  2. Book Your Assessment Call
  3. Purchase a Support Slot ($150 per Hour)
    Gain peace of mind with expert-level technical guidance.
    Each slot includes in-depth configuration help, troubleshooting, or network optimization.
  4. Connect with a Technical Support Engineer
    After your assessment, our team will schedule your session with a certified MikroTik engineer.
    Please note: Scheduling depends on availability and support queue.

Common Support Areas

  • MikroTik RouterOS configuration
  • VLAN, OSPF, BGP, and firewall setup
  • VPN and secure remote access
  • Bandwidth management and QoS tuning
  • Troubleshooting and performance optimization
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